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Privacy Policy

At Rigsmedia, customer satisfaction is our goal.

We value your privacy, we really hate spammers, and we're not going to sell your info to spammers (or to anyone else).

We are committed to ensuring your privacy as a customer. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and most of our other pages including those pages where personally identifiable information may be requested.

Cookies

When you visit rigsmedia.com, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Rigsmedia features and services may not function properly if your cookies are disabled.

The Information We Collect

When placing an online order, requesting a quote, or ordering a web site, we collect the following information: name, company name (optional), address, phone number, e-mail address, message (if applicable), and credit card information. In cases where your order is being sent as a gift, we do collect the recipient's name, company name (optional), address, and phone number.

When you send us an e-mail or use the form on the 'Contact Us' page or the 'Help Sections', we collect your name, e-mail address and e-mail content.

We do not collect any personally identifiable information on our surveys, nor is the survey data that we do collect associated with any information you submit while placing an order with us.

Log information

When you use rigsmedia.com services, our servers automatically record information that your browser sends whenever you visit a web site. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Links

Rigsmedia may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising. For more information about links and redirected URL's, please see our FAQ's.

Processing personal information

Rigsmedia only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:

  • Providing our products and services to users, including the display of customized content and advertising;
  • Auditing, research and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network; and
  • Developing new services.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case Rigsmedia may not be able to provide those services to you.

Information security

We restrict access to personal information to Rigsmedia employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

How We Use The Information

The information we collect is used solely for the purpose of fulfilling your order and in improving your overall experience with us.

When you send us an e-mail or use the form on the 'Contact Us' page or the 'Help Page', we use the information you submit to address particular questions and/or problems you may have with our web site or your order.

In the event Rigsmedia sells or transfers ownership or control of any or all of its services, Rigsmedia reserves the right to transfer and disclose your personal information to that party. However, Rigsmedia will require that party to agree that they will be similarly bound by the provisions of this Privacy Policy and that they will only use your personal information as Rigsmedia is similarly entitled under this Privacy Policy.

We do not sell or exchange e-mail addresses with third parties

Rigsmedia has engaged certain service providers to assist Rigsmedia in its activities. For that purpose, it may be necessary for Rigsmedia to disclose your personal Information to these services providers. However, Rigsmedia will require that these service providers agree that they will only use your personal information solely for the purpose of assisting Rigsmedia in its activities and that they will adhere to the terms of this Privacy Policy.

If you do not wish to receive Rigsmedia email, simply contact us by e-mail: ..

In an effort to offer you the best, and most current, shopping opportunities, we may contact you with news and/or special offers about our products and services only for those customers who voluntarily join our email lists.

How To Access, Correct or Remove Your Information

At any time, you may review or update your personally identifiable information that we collect online and maintain by visiting our  contact form  or, sending us an e-mail to . and put INFO UPDATE or REMOVE in the Subject Line.

To better protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

Your Consent
By using our site, you consent to our privacy policy.

How To Contact Us

Should you have any questions or concerns about these policies, visit our general  contact form  on this site or you can contact us by e-mail, . or in writing. Please contact us if you would like us to call you.

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This policy was last modified on January 4, 2012  | . printable version

 

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